Services are available in Korean and English only for making a reservation of an award ticket for an international flight, or apply for an upgrade award.
Award can be redeemed by the primary member or family member(s) who have enrolled in SKYPASS Family Registration.
SKYPASS award travel may be endorsed to the primary member's grandparents, parents, spouse, children, grandchildren, siblings, parents-in-law, son-in-law and daughter-in-law.
To register family members, please request Family Registration online or complete the SKYPASS Family Registration Form and submit it along with a copy of government issued family register as a supporting document via mail or facsimile to the  Korean Air Service Center . 
All award travel must be via the routes of Korean Air. All flights must be confirmed prior to awards ticket issuance. Waitlists and open reservations are not allowed. Korea domestic award booking must be requested separately

Example) New York - Seoul - Busan - Seoul - New York should be separated into:
1) New York - Seoul - New York (International: online award redemption)
2) Seoul - Busan - Seoul (Domestic: by korea site)
Peak travel dates for International award travel are as below. Additional 50% of off-peak miles are required for travel during peak periods.

<Year 2010>
From/ To Korea, Asia, Oceania, Europe, Middle East
2010 : 1.1 ~ 1.10, 2.12~ 2.15,  7,16~8.15,  9.17~9.26, 12.24~ 12.31

From Korea,Asia,Oceania -> To N.America, S.America
2010: 1.1~ 1.10, 7.24~9.5, 9.17~9.20

From N.America, S.America -> To Korea,Asia,Oceania
2010: 5.22~7.11, 12.11~12.26

< Year 2011>
From Korea, Asia, Oceania, Europe, Middle East
2011: 1.1~ 1.9,  2.1~2.7,  7.16~8.15,   9.10~ 9.14,  12.24~ 12.31

From America and Canada
2011 : 5.20~7.3,  12.9~12.25
Airport taxes and fuel surcharge will automatically be calculated into your ticket price at time of purchase. Award validity is 1 year from the date of ticket issuance.
Children between 2 and 11 years old are required to purchase a seat. Passenger's age is based on the date of departure. Infants under 2 years are eligible for Award Travel with 10% of total miles required for qualifying adult travelers.
E-tickets will be issued for award travel. For security purposes, it is required to present the credit card used in the online award booking during check-in process.
After an award ticket is issued, changes are permitted only within the same season and cabin class. For more information on change or cancellation of reservation, please contact Reservation Center or a Korean Air branch office nearby.
Please keep in mind that miles will not be additionally deducted only when refund of bonus miles is requested 1 year before a bonus award date.
(If the refund is requested 1 year after a bonus award date, 10,000 miles will be additionally deducted; 10,000 miles will be additionally deducted after 1 year.)
For further information about award ticket, please refer to Tips for redeeming miles.