FAQ

Booking & Ticketing Special Needs Check-in KAL Lounge Baggage SKYPASS Pets Internet Membership In-Flight Technical Support

	Booking & Ticketing
Fare Ticketing and Modification Lost / Refund Online Booking Payment and Ticket Delivery
Q1. What payment options are available on Koreanair.com? You may pay by either credit card or, in many cases, check card. Koreanair.com accepts Visa, MasterCard, American Express, Diners Club, and Discover at this time. Q2. Does Koreanair.com offer e-Tickets? Yes. e-Tickets are available for Koreanair.com ticket purchases. e-Ticket is an electronic ticketing system that securely stores all ticket details in the Korean Air computer system. Your reservation and ticket details are kept securely on the system and you'll receive your itinerary and receipt via e-mail instead of getting a conventional paper ticket. Q3. With an e-Ticket, how do I check in at the airport? You will receive your Itinerary & Receipt (ITR) via e-mail at the time of purchase. ITR is a travel document which confirms all ticket data for both reservation and flight. All you need for check-in at the airport is to present your ITR, passport and the credit card used for the purchase. Q4. Can I purchase e-Ticket for someone else? For e-Ticket purchase by credit card, it is not possible to make a reservation that does not include yourself. Payment with a third-party credit card is strictly prohibited unless an actual cardholder is traveling together. It is required to present a card used in this purchase during check-in process. This is to prevent any misuse of a credit card by a third party.