For passengers who have peanut
allergy, Korean Air would like to give the relevant lounge/in-flight information
as follows:
Snacks and meals
As food ingredients containing peanut element, peanut oil or other peanut products
are commonly used worldwide, we cannot guarantee peanut-free snacks and meals
even if we do not use peanuts in our catering production process.
This is why we cannot prepare peanut-free snacks and meals specially. So we’d like
to seek your kind understanding.
Cabin environment
Due to the possibility that other passengers may bring peanut products
onboard, we cannot guarantee peanut-free cabin environment. Please also
note that we cannot insist that they do not open or eat them. Further,
particles from peanuts served during the previous flight can remain in
the aisles, seats or the cabin air.
As we cannot guarantee an absolute peanut-free environment onboard or
at our lounges, we strongly advise passengers with peanut allergy to follow
the procedures described below before flying Korean Air:
1. Please consult your physicians on your fitness to fly under
this situation.
2. Upon reservation, please inform our staff of your medical
condition. Before boarding, you’re required to sign the agreement
on your travel given the situation described in this notice.
3. Family members, guardians or other persons accompanying the
passenger should be able to provide medical care should any
allergic reactions occur. If they are not available, the affected
passenger should self-administer the treatment prescribed by
the physician.
4. For security reasons, the passenger is requested to obtain
a letter from physician that he/she has a medical need to carry
the syringe into the cabin.
5. We strongly encourage the passengers to bring their own food because we can not prepare peanut-free snacks and meals specially.
6. Korean Air will try to allocate a seat away from other passengers
provided that the flight is not full and advance notice was
given. |
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