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1. Reservation
: Booking your award travel must be made at Korean Air reservation
center. |
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2. Ticketing
- Award can be issued only at Korean Air ticketing office and
not available at the airport.
- Ticketing is permitted when all segments hold confirmed seats. |
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3. Application
- Airline Partners awards are valid only for round-trip.
- The nations of departure and arrival cities must be identical.
- The higher class redemption should be applied on the mixed
award class itinerary.
- Coupons must be used in sequence of proper order. |
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4. Change
- Before starting to use tickets, it is allowed to make a whole
itinerary change.
- After starting to use tickets, only a carrier/flight number/date
change is permitted with a re-issuance of the ticket. |
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5. Validity
- One year from the date of issuance.
- The extension of validity is not permitted. |
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6. Blackout dates: Awards
are not permitted on embargo periods of each partner's airlines. |
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7. Mileage refund
- Partially used tickets are not refundable.
- Completely unused award tickets can be fully returned for
mileage refund into the member's account within one year of
ticket issuance.
- 10,000 miles deduction applies after one year from issuance.
(Exception: In case of Vietnam airline award, if refund request
is made after 6 months of issuance, 5000 miles will be deducted.
10,000 miles deduction applies after 12 months from issuance.
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8. Airline Partners awards
are subject to the change of schedule and miles required for
flights according to their regulations. Please contact
Korean Air reservation center for the detailed information.
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9. Others
- Upgrade award on revenue ticket is not allowed.
- No infant and child mileage discounts are applicable: The
same miles with adults will be redeemed in case of seat occupation.
-10% award discount not be applied when claiming more than two
round trip bonus awards.
- Other rules are in accordance with partner airlines' regulations. |