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Reservation Guide
 

In-Flight Shopping

   The joy of shopping continues even while on board!
   From classic fragrances and cosmetics to world famous liquors, Korean Air’s in-flight shopping brings a great variety of duty-free items right to your seat. You can just sit back and take the time for an exciting shopping experience on board.

 
 
In-flight Shopping Guide
Pre-order Service Guide
 
In-flight Shopping Guide
Does Korean Air offer in-flight duty-free shopping?
For your convenience, Korean Air offers in-flight Shopping with a wide range of duty-free products on all international flights.
 
What currencies are accepted for in-flight duty-free purchase?
Following four currencies are currently accepted onboard. You can make your payment with cash, credit cards or traveler's checks.
 
Cash/
Traveler’s check		 Credit card
Korean Won ()
U.S. Dollar ($)
Japanese Yen (￥)
European Euro (€)
- Up to $500 USD (or an equivalent Korean Won) for each credit card
A credit card must be under the purchaser’s name
Visa Electron cards, debit cards, check cards are not accepted at this time.
 
Is there a limit on in-flight duty-free purchase?
There is no limit on your purchase of in-flight duty-free products. However, you will need to comply with the duty-free regulations of each country you travel to. (Please refer to SKYSHOP magazine for each country’s duty-free regulations.)
 
Pre-order Service Guide
Can I pre-order in-flight duty-free items?
Our pre-order service provides you with an easy convenient way to order and purchase a duty-free item. From the comfort of your home or office, you can simply order an item prior to your departure, and receive it later when you are on board.
 
How do I make a pre-order?
Duty-free items can be pre-ordered through the Internet or telephone and fax request. They can also be pre-ordered for your returning flights by filling out the pre-order form in the seat pocket located in front of your seat.
- How to: Visit CyberSkyShop website and purchase the products in advance.
- Receipt of products: While on board, give your order receipt to the cabin crew and receive the products.
Please visit CyberSkyShop website to confirm the availability and conditions of each flight’s pre-order service.
- How to:

Within Korea Outside Korea
Toll free number 080-656-4545 International call + 8000-656-4545
(Country code 82 not required)
Fax 02-2656-6586
032-742-6488		 82-2-2656-6586
82-32-742-6488
Business hours Weekdays: 08:30 ~ 18:00 (KST)
Saturdays: 08:30 ~ 17:30 (KST)
Sundays and public holidays: closed
- Receipt of products: While on board, receive and pay for the products you ordered.
Orders must be completed 48 hours before your flight departs Korea.
- How to: Fill out the pre-order form in the seat pocket located in front of your seat, and hand it to the cabin crew.
- Receipt of products: On your returning flight, give your order receipt to the cabin crew then receive the products with payments.
Return flight pre-order service is available only when the returning flight departs at least 72 hours after your arrival. For Korea-Japan and Korea-China flights, the minimum of 48 hours is required after your arrival.