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Reservation Guide
 

Redeem Miles / Korean Air

Tips for redeeming miles
Award Tickets
Upgrade Awards

Tips for redeeming miles
How to endorse bonus awards to family members
Bonus awards can be endorsed to the eligible family members : grandparents, parents, spouse, parents-in-law, brothers/sisters, children, son/daughter-in-law and grandchildren.
To register family members, please complete the SKYPASS Family Registration Form and submit it along with a copy of a government issued family register as a supporting document.
Award Ticket / Upgrade Award Validity
Bonus tickets are valid for 1 year from the issued date.
Upgrades are valid as long as the ticket is valid.
Bonus tickets are not extendable.
Redeeming Miles during peak season
During peak season, more miles will be redeemed for bonus ticket and upgrade awards.
The dates of peak season vary yearly.
Please be advised of peak travel dates for year 2012/2013 award travels as follows :

Routes

Origin

Destination

Year 2012

Year 2013

Korea Domestic

Korea Domestic

1.1 ~ 1.2
1.20 ~ 1.25
3.1, 3.3 ~ 3.4
5.26 ~ 5.28
7.20 ~ 8.26
9.28 ~ 10.3
12.22 ~ 12.23, 12.25
12.29 ~ 12.31

1.1
2.8 ~ 2.12
3.1 ~ 3.3
5.17 ~ 5.19
6.6, 6.8 ~ 6.9
7.19 ~ 8.25
9.17 ~ 9.23
10.3, 10.5 ~ 10.6
12.28 ~ 12.31

Int’l Except Americas
Korea, Asia, Europe, Middleeast, Oceania
Korea, Asia, Europe, Middleeast, Oceania

1.1 ~ 1.8
1.20 ~ 1.25
7.14 ~ 8.15
9.28 ~ 10.3
12.22 ~ 12.31

1.1 ~ 1.6
2.7 ~ 2.12
7.20 ~ 8.22
9.14 ~ 9.23
12.21 ~ 12.31

Americas

 

Korea, Asia, Europe, Middleeast, Oceania (Note 1)
North America, South America (Note 1)
North America, South America (Note 2)
Korea, Asia, Oceania, North America, South America (Note 2)

5.18 ~ 7.1
12.7 ~ 12.23

5.17 ~ 6.30
12.7 ~ 12.23

(Note 1) The peak season of routes between Oceania and South America has been excluded since no awards chart exists.
(Note 2) The peak season of routes between North America and South America such as LAX/GRU v.v will be applied to the seasonality departing from Americas.

Award Travel Guide
Awards can only be used on Korean Air flights (Award may not be used on code-share flights with other airlines).
Only one stopover is allowed in one direction for Korean Air travel awards, with a maximum of two stopovers round-trip (excluding final destination).
An itinerary change within the same region, season and class is permitted.
After receiving the 10% discount on multiple award tickets issued before June 30,2011, if changes in class, region, or seasonality occur, or if the refund request is made for partially used award ticket, the 10% discount previously applied will be revoked and additional miles will be deducted.
Ticket Award and Upgrade Award are not applicable to the segment between Americas and Guam via Korea.
Unused Award Ticket Refund
If a part or a whole of a bonus ticket is not used, miles for the unused portion can be reinstated after miles for the used portion are deducted.
Unused bonus ticket will be refunded with 10,000 miles deducted when it is after 1 year from a bonus award issuing date.
In case of upgrade awards, if a ticket is not valid any more, miles will be reinstated with 10,000 miles deducted after 1 year from a bonus award date.
If a bonus ticket is lost, it is checked whether the lost ticket is used after 2 months from a reported date of bonus ticket loss. If the lost ticket is not used, miles will be reinstated for the unused portion.
If a reported date of bonus ticket loss is 1 year after a bonus award date, mile will be reinstated with 10,000 miles deducted.
How Bonus Awards are Issued
Bonus awards can be issued at Korean Air’s website, Service Center or local offices.
A member him/herself must apply for a bonus award, and submit a bonus award redemption form along with his/her SKYPASS membership card and a picture ID.
Any person or third party acting on behalf of a member for application must submit a letter of proxy from the member, the SKYPASS membership card and picture ID of the member, along with his/her own picture ID.
Members can also redeem a bonus award online at Korean Air’s website.
Please register for Internet ID for online bonus redemption.
Award Ticket Taxes / Fees
Award tickets are subject to, and the passenger is responsible for, applicable fuel surcharges, taxes and fees.
Fuel surcharge can vary depending on the local area or city of departure. Fuel surcharge and taxes / fees will be automatically calculated into your award ticket at the time of purchase.