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Other Services / Smart Phone Application

   Korean Air has created a mobile application for your smart phone to provide information on the most frequently asked questions such as accumulation of SKYPASS mileage on recent trips and flight information for upcoming travel needs. Various services are available including ticket purchase for domestic/international flights, web check-in, and current mileage credit and schedule information.

Types of Applications Available Service
Download FAQ

Types of Application

Available Services
 
Check-in is available from 1 to 30 hours prior to scheduled departure of domestic flights.
For international flights, the service is available from 4 to 24 hours prior to departure.
 
Mobile Check-In Service for Domestic Flight Mobile Check-In Service for International Flight
   
 
[Domestic Flights] You can confirm your boarding information and barcode after completing your check-in process. Please scan your barcode at a kiosk at the airport to print your boarding pass.
[International Flights] When you complete your check-in process, you can confirm your boarding information and collect your boarding pass at a web check-in counter at the airport.
   
 
You can book domestic and international flights.  
   
 
Show time table for all the routes that Korean Air flies.
   
 
Show schedule and actual departure/arrival status and time.
   
 
Check your booking and Skypass account information as well as multimedia contents and flight information including schedule, fare and Sound Tour.
   
 
You can use smart phone as your SKYPASS membership card.
   
 
Fares for domestic and international flights from Korea can be found.
   
 
Use "Sound Tour" created by Korean Air to enjoy travel information.
   
 
You can check the schedule for KAL limousine buses and location of the bus stops.
   
 
 
Visit Korean Air's travel websites to check out travel information or Korean Air Twitter and Facebook directly on your applications.

Download
iPhone Applications
 
Search for "Korean Air" on iTunes or use the quick download links provided on the Korean Air websites..
   
 
   
Android Applications
 
Visit the Android Market on your smartphone or PC and search for "Korean Air".
   
 
   
 

FAQ
Frequently Asked Questions
Can I purchase tickets from Korean Air Smartphone application?
Yes, you can book both domestic and international flights.
Can I check-in using Korean Air Smartphone Application?
Yes, the service is currently available for domestic/international flights.
Can I check my latest accumulated Skypass mileage status?
Korean Air's smart-phone application allows you to check your mileage accumulation, redemption and balance in detail.
How can I contact you for customer support?
You can select the phone icon on the top right hand side of the menu bar. This will direct you to a page containing regional call center telephone numbers. You may select the button corresponding to your region to call the support center directly. At this moment we support calling from Korea, America, Japan and China area. If you are in Korea then you can send your SMS message. Please be informed that you may be charged KRW 50 by your telephone carrier.
Is there any additional charge associated with the Smartphone Mobile Service?
All services are basically provided free of charge except SMS service. However, SMS service may be charged from your telephone carrier, but nothing is charged from Korean Air.
How should I log in on Korean Air’s Smartphone application?
Please log in first to access ‘MY Reservation’ and ‘MY SKYPASS’ menu.
You can use Koreanair.com ID and password for login.
Do I have to log in every time?
No you don’t have to log in every time. You can set up an automatic login from your Korean Air smartphone Settings menu. You will have to log in successfully once after you enable auto login.
If I select auto login, is my Id and Password saved in a safe location?
Yes, we are using Apple recommended safe procedure and storage. During and after login, your information like user id/password, reservation and Skypass information is transmitted via SSL. SSL is a globally implemented cryptographic protocol which provides secure communication on the internet.
What languages do you support?
Currently we support Korean, English, Japanese and Chinese.