Special Needs / Travelers with Disabilities

Korean Air is commited to providing comfortable service and most convenient accessibility to our aircrafts to all our passengers. We recognize your special Assistance and with our various facilities and catered arrangement from our specialists will make your flight more enjoyable. Please advise our representative of your special assistance upon booking. I have vision (or hearing) impairment/disabilities. Can I travel with Korean Air? I have a great difficulty in walking. Can I travel? Can I use my own wheelchair inside an aircraft? I am a patient who requires medical assistance during the flight. Can I travel with Korean Air? I have vision (or hearing) disabilities. Can I travel with Korean Air? Korean Air staffs are available to assist passengers with vision or hearing disabilities. For assistance at the airport, please advise our representative of your needs upon booking. A guide dog accompanying passengers with vision or hearing impairment/disabilities is allowed to travel on board at no extra cost. I have a great difficulty in walking. Can I travel? Following service are available for passengers with difficulty in walking. Wheelchair services Electric cart services (Incheon, Gimpo Airport only) Transportation services with specially equipped vehicle to passengers with disabilities (Incheon, Gimpo, Jeju Airport only) Along with our wheelchair service, our customer service personnel will accompany the passenger from the check-in counter to the departure gate or to their seat. Also upon arrival, our staff will accompany the passenger from their seat (or arrival gate) to their family members in the waiting area. Can wheelchairs be used within the flight cabin? If you are traveling in a wheelchair, you may use it to move up to the aircraft entrance. However, as the aisles of the aircraft are normally too narrow for the passage of most standard wheelchairs, you will be required to check your wheelchair upon entering the aircraft. Please request assistance from a flight attendant to be provided with a special wheelchair designed for use within the flight cabin. Upon flight ticket reservation, please make sure to submit a request for the use of a special on-board wheelchair. Aircrafts with in-flight wheelchairs - B747 , B777, B737, A330, A300 I am a patient who requires medical assistance during the flight. Can I travel with Korean Air? Korean Air's special coordinator will facilitate your special travel needs. Passengers, who require special arrangements during the flight such as stretcher, oxygen and /or other medical supplies, please advise our representative upon booking.   Stretcher Passengers   A stretcher is provided to those passengers who are unable to travel under the normal seating arrangement. Charge   Patient Companion Domestic flights 6 times of one-way adult fare for economy class 1 accompanying passenger free of charge International flights 6 times of one-way adult fare for economy class Normal fare applies Baggage   Patient Companion Domestic flights 6 times of the baggage weight limit for an economy class seat No free baggage allowance for the companion with free of charge ticket. Normal economy class free baggage allowance regulation applies to other companion. International flights 6 times of the baggage weight limit for an economy class seat Normal economy class free baggage allowance regulation applies. Note If you are planning on accompanying a patient, please contact the reservation center and confirm the feasibility of the patient's travel in advance. Physician must approve the passenger's travel and medical documents from the physician must be submited. Print Incapacitated Passengers Handling Advice(INCAD)