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Peanut Allergy Passenger Information

(November 24, 2005) For passengers who have peanut allergy, KAL would like to give the relevant lounge / in-flight information as follows:

Snacks and meals
As food ingredients containing peanut element, peanut oil or other peanut products are commonly used worldwide, we cannot guarantee peanut-free snacks and meals even if we do not use peanuts in our catering production process. This is why we cannot prepare peanut-free snacks and meals specially. So we’d like to seek your kind understanding.

Cabin environment
Due to the possibility that other passengers may bring peanut products onboard, we cannot guarantee peanut-free cabin environment. Please also note that we cannot insist that they do not open or eat them. Further, particles from peanuts served during the previous flight can remain in the aisles, seats, or the cabin air.

As we cannot guarantee an absolute peanut-free environment onboard or at our lounges, we strongly advise passengers with peanut allergy to follow the procedures described below before flying Korean Air:

1. Please consult your physicians on your fitness to fly under this situation.

2. Upon reservation, please inform our staff of your medical condition. Before boarding, you’re required to sign the agreement on your travel given the situation described in this notice.

3. Family members, guardians or other persons accompanying the passenger should be able to provide medical care should any allergic reactions occur. If they are not available, the affected passenger should self-administer the treatment prescribed by the physician.

4. For security reasons, the passenger is requested to obtain a letter from physician that he/she has a medical need to carry the syringe into the cabin.

5. We strongly encourage the passengers to bring their own food because we can not prepare peanut-free snacks and meals specially

6. KAL will try to allocate a seat away from other passengers provided that the flight is not full and advance notice was given.

 


 

 

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Korean Air Lines Co. Ltd, | President : Lee, Jong Hee and 1 other | Business Registration No. : 110-81-14794 | Online retailer registration No. : Kangseo 16-3010 | Address : 1370 Gonghang Dong, Kangseo Ku, Seoul | Call center: 1588-2001 | E-mail | Head manager of Privacy data: Passenger Strategy & Development Dept, Managing Director, Yonghoon Song