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Reservation Guide
 

Travel Planning / Web Check-In FAQ

   Korean Air introduces new Web Check-In Service that allows you to enjoy a hassle free experience at the airport.




    

Service Hours, Eligibility, Home Printed Boarding Pass
Available Services
Passport Information, Check-In, Baggage, Airport Arrival Time
Printing Home Printed Boarding Pass
 

Service Hours, Eligibility, Home Printed Boarding Pass
Who are the eligible users of web check-in service?
Who are the ineligible users of web check-in service?
When can I access web check-in service?

Does web check-in service have a limitation depending on departing airport?
(What are the major differences between Home Printed Boarding Pass and Exchange Voucher?)

I’d like to check in for a flight to a country with visa requirements. Can I use the Web Check-In service?
Available Services
What are the services offered by web check-in services?
Can I change the seats checked-in by web check-in service?
Does web check-in provide a cancellation of your check-in status?

Passport Information, Check-In, Baggage, Airport Arrival Time
Why do I have to enter my passport information?
I am traveling with friends. Does web check-in require single check-in for all passengers traveling together? Or does it allow a separate check-in?
During the process of checking for all passengers traveling together, the check-in was not properly processed and uncompleted for some passengers.
Does web check-in offer the baggage check-in service?
What time is the recommended airport show-up time?

Printing Home Printed Boarding Pass
A portion of my boarding pass was not properly printed at home. Will it cause any problem during boarding?
I damaged/lost my boarding ticket which I printed at home. Can I reprint the ticket, or can I make a copy and use that version instead?