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Reservation Guide

Travel Planning / Web Check-In Information

   Korean Air introduces new Web Check-In Service that allows you to enjoy a hassle free experience at the airport.


Service Guide
At the Airport
How to use Web Check- In Service
Passenger not-eligible for Web Check-In Service

Service Guide
Web Check-In service is available to use from 1 hour to 30 hours prior to scheduled departure of domestic flights. Any member of holding valid e-Tickets is eligible for Web Check-In Service. Before login to web check-in page, please have traveler’s details ready (e.g. date of birth, mobile phone no.) in order to process your successful check-in.

How to use Web Check- In Service
1. Click Web Check-In icon in the main page or go to the upper menu bar
   (Travel Planning > Web Check–In)
2. Login with ID and Password
3. View the service eligible reservation list
4. Select the reservation to begin Web Check-In Service
You can cancel your Web Check-In at least 30 minutes prior to scheduled departure using the Web Check-In menu.

At the airport
For passengers holding Home Printed Boarding Pass without any baggage to check in, additional check-in procedure is not required. Please go directly to your boarding gate without visiting Korean Air Web Check-in counter.
For passengers holding Home Printed Boarding Pass with a baggage to check in, Exchange Voucher or printed Summary page, please visit Korean Air Web Check-in counter at least 20 minutes prior to your scheduled departure.
(※ Exchange voucher will be issued to passengers on domestic flights departing from Incheon International Airport, passengers traveling on discounted tickets, passengers traveling with infant.)
With your boarding pass, you can pass through Auto-Entry Gate located in front of departure gate of Domestic Terminal by scanning your barcode on your boarding pass. (You can proceed to the departure hall at least 20 minutes prior to the scheduled departure.)

Passenger not-eligible for Web Check-In Service
Passenger traveling on other airline flights.
Passenger traveling on code-share flights operated by other airlines.
Passenger holding a group ticket.
Passenger requested a service requiring additional confirmation at the airport (e.g. traveling by unaccompanied minor, traveling with pets, wheelchair required passengers, upgrading cabin class etc).
Passengers departing from Paris, Amsterdam, Saint Petersburg, Tashkent, Tunxi, Mudanjiang and Urumqi will be unable to use Web Check-In service in these regions due to the circumstances of the airports.

Boarding gate or assigned seats are subject to change without pre-notice under inevitable circumstances such as aircraft maintenance, airport conditions etc. Therefore, upon arrival at the airport, it is recommended to monitor flight status display for any possible change.
Any inaccurate traveler’s detail submitted during Web Check-In Service may cause a delay in boarding process, or be subject to other restrictions.
Only printed version of home printed boarding pass is valid as all copied version will not be accepted at the boarding gate. In order to prevent any misuse, home printed boarding pass features an anti-copy protection logo which will not appear on the copied version.
In case of encountering print failure, please visit either Web Check-In or general check-in counters for issuing of your boarding pass.
In order to resissue or exhange home printed boarding pass, please visit web check-in or KIOSKS at airport.
The seat change is not allowed once the web check-in is completed. And if the cancellation of check-in is made, check-in is no longer available.