- Passenger traveling with Korean Air flight
- Passenger holding a valid e-ticket with a confirmed reservation.
- Passenger without any additional service requests requiring confirmation at the airport
- Passenger traveling with other airline flights
- Passenger traveling on code-share flights operated by other airlines
- Passenger holding a group ticket
- Passenger holding an e-ticket with a change request on the reservation status.
- Passenger with additional service requests requiring confirmation at the airport
(e.g.: traveling by unaccompanied minor, traveling with pets, wheelchair required
passengers, cabin class upgrade, traveling with a luggage occupying extra seat,
ticket purchase with credit card holder check request).
Web Check-In service does not have any limitation in terms of service acceptance. However, Home printed boarding pass is still not the widely accepted boarding pass form.
Due to different security measures by the airports, Home Printed Boarding Pass may neither be accepted nor presented as the boarding pass.
During web check-in process, any passenger traveling from the airports not accepting Home Printed Boarding Pass can print out Exchange Voucher, which then needs to be exchanged with the boarding pass at the Korean Air Web Check-In counter.
Yes, you can.
As of February 23, 2011, Web Check-In is available for flights to a country with visa requirements for entry. However, an exchange voucher is printed instead of a home-printed boarding pass because your travel documents including visa must be confirmed at the airport of departure. Please visit our web check-in counter and exchange your voucher for a boarding pass at least 40 minutes prior to your scheduled departure.
Web Check-In provides a cancellation option that allows you to offload your assigned seat from Korean Air’s check-in system. This option however does not cancel your reservation or ticket status. Therefore, in case of any change on your reservation including refund, please contact a representative form your ticket sales office.
Since web check-in service does not permit any recheck-in after cancellation, please go to the check-in counters at the airports for your recheck-in process.
Passport Information, Check-In, Baggage, Airport Arrival Time
Most airport authorities and immigration offices requires an airline to submit passport details for its passengers prior to the flight departure. Therefore, passport details must be entered during web check-in process. For those traveling to U.S.A., entry of additional visiting address is also required.
In case of traveling together with friends or family members, you can also select the passenger to check-in separately. And, even if one member of the traveling group is not eligible for web check-in service, other service eligible passengers are still be able to complete their web check-in process.
Web check-in process may not be completed in the following cases.
- Confirmed as service ineligible passenger: refer to FAQ for detail.
- Reconfirm request response from arriving country’s immigration system.
- Other check-in process errors
If you’ve encountered any of above cases, it is recommended to start over the process for other eligible passengers. Passengers unable to complete the web check-in due to above cases are required to visit general check-in counters to complete their check-in process.
Web check-in service does not process any baggage check-in. Baggage check-in service is only available on either Web Check-In or general check-in counter. . Your home printed boarding pass and passport must be presented. In case of holding Exchange Voucher, the voucher needs to be exchanged with the boarding pass first. Recommended baggage check-in completion is at least one hour prior to your scheduled departure.
- Home Printed Boarding Pass:
Please visit Korean Air Web Check-In counter for a validation (stamp) and a baggage check-in procedure (in case of carrying a check-in baggage). Baggage check-in must be completed at least 1 hour prior to your scheduled departure time.
- Exchange Voucher or Summary Page :
Please visit and complete necessary procedures at Korean Air Web Check-In counter
at least one hour prior to your scheduled departure time
Please print out the Summary page of the home-printed coupon and present it to Korean Air Web Check-In counter to exchange the coupon for a valid boarding pass if you are unsure of the print quality of the coupon.
Damaged or copied boarding passes are invalid. However, you can reprint your boarding pass without limit during web check-in service hours if you lose or damage your boarding pass. Only the final print version is accepted as a valid boarding pass; any of the other printed versions can be exchanged at Korean Air Web Check-In counter for a valid boarding pass.
웹 체크인은 대한항공 운항편이 취항하는 모든 공항에 대해서 이용이 가능하지만, 공항당국의
안전 및 보안 정책에 따라 홈프린팅 탑승권을 인정하는 공항과 인정하지 않는 공항으로
따라서 고객이 직접 인쇄한 홈프린팅 탑승권을 인정하는 공항에 대해서는 홈프린팅 탑승권을 발급해
드리며, 홈프린팅 탑승권을 인정하지 않는 공항에 대해서는 공항카운터에서 일반 탑승권으로
교환받으실 수 있도록 교환증을 발급해 드립니다.