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Contact Us

Please submit any comments - suggestions, complaints, compliments and inquiries, etc. - via e-mail on ‘Voice of Customers’ website regarding Korean Air’s services, and your inquiry will be properly handled and answered as soon as possible.

 Your valuable comments will always be welcomed and will help Korean Air better serve you.

Korean Air Service Center, Americas
From US and Canada: +1-800-438-5000 (Toll Free)
From Overseas: +1-213-484-1900
(Address) 1813 Wilshire Blvd Suite 300 Los Angeles, CA 90057

SKYPASS Department
Fax: 310-417-5678
E-mail: skypass@mail.koreanair.com

Refund Department
Fax: 213-989-0817
E-mail: ticket@mail.koreanair.com

Customer Relations Department
Fax: 213-484-5788

Online Reservation Support
+1-800-438-5000
TTY(Text Telephone) service for Hearing Impaired
888-898-5525 (Toll Free Number)
213-484-5727 (Local analogue number)service hours : 24 hours a day
(calls will be transferred to the other regional center when local service center’s business hour (06:00~19:00) is over.)
Korean Air Cargo Call Center, Americas
Toll Free : 1-888-888-4525
Fax: 1-310-417-5685
E-mail: cargores@koreanair.com
Operating Hours: Mon. ~ Fri.: 05:30 ~ 17:30 & Sat: 06:00 ~ 15:00 PST
Home Page: http://cargo.koreanair.com
USA and Canada Korean Air Regional Ticket Office
For more office, visit Contact KAL

* We value your comments and suggestions. Please send your comments or inquiries via e-mail or mail.