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At Korean Air, we value your comments and suggestions and appreciate the opportunity to serve you better. If you have inquiries about travel information and sevices, please visit following customer service section for assistance.
To ensure that you receive our response to your email, please be sure that your account is configured to accept email from Korean Air. Your internet service provider will be able to offer you assistance.
*Please note information provided by e-mail may be limited to protect your privacy.

To request for a change of name, date of birth, country of residence, nationality or gender information, please send us the following documents via e-mail at help@mail.koreanair.com or fax at 310-417-5678. Complete name change may require a further documentation.

- Copy of a valid photo identification (passport, driver’s license, etc)
- Full Name
 -Date of Birth
 -SKYPASS membership number
- Telephone number
- E-mail address
   Type of comment*  
 Contact Information
   First Name*  
   Last Name*  
   SKYPASS Number  
   Phone Number *  
   E-mail Address *  
   Flight Information
   Reservation Number  
   Flight Number  
   Flight Date  
   Origin City  
   Destination City  
 Your Comment
Type Your Comments*
 
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