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Reservation Guide

Travel Planning / Web Check-In Information

   Korean Air introduces new Web Check-In Service that allows you to enjoy a hassle free experience at the airport.


About Web Check-In Service
At the airport
About home printed boarding pass
How to use Web Check- In Service
Passenger not-eligible for Web Check-In Service

About Web Check-In Service
Web Check-In Service is available from 4 hours to 24 hours before the scheduled departure time of Korean Air flight. Any member of holding a valid e-Ticket is eligible for Web Check-In Service.
Web Check-In service is available for passengers flying to a country with visa requirements. A voucher needs to be printed for the flight and exchanged for a boarding pass at the airport of departure. Before you log in to the web check-in page, please have your passport ready since passport details are required in order to process your check-in(Non-members need their reservation and e-ticket number for check-in). You cannot change seat once you complete the web check-in. Also, check-in will no longer be available once you cancel it.

How to use Web Check - In Service
1. Menu bar on top of the homepage: Travel Planning > Web Check–In >
  START My Web Check-In > Login (Non-members can use the service by
  clicking 'Web Check-In for non-Skypass guest' button)
2. View the service eligible reservation list
3. Select flight/passenger
4. Enter passport detail
5. Select/Change seat
6. Check-In/Print

At the airport
Confirm your passport and travel documents at the Korean Air Web/Mobile Check-in counter. Then, have your boarding pass, which can be printed from home, stamped for validation before heading directly to the boarding gate. Also, you can check-in your baggage at this counter.
Please keep in mind that you need to give yourself ample time for security check and other procedures at an airport. We recommend that you complete all procedures at the aiport at least 1 hour prior to scheduled departure time.
Passengers holding Exchange Voucher or printed Summary page are required to exchange the voucher or the page for a boarding pass at the Korean Air Web Check-In counter at least 1 hour prior to the scheduled departure time.
If your itinerary includes a flight to a country with visa requirements, an exchange voucher is issued instead of a home-printable boarding pass because your travel documents must be confirmed by an airport agent. Please visit our web check-in counter and exchange your voucher for a boarding pass at least 1 hour prior to your scheduled departure.
You will be presented with an exchange coupon for boarding pass if you purchase a ticket using your credit card. Please go to the airport web check-in counter at least 1 hour prior to departure and present your credit card and exchange coupon for verification. After verification, the staff at the check-in counter will exchange your coupon for an actual boarding pass. You must present the credit card that you used to purchase the ticket for verification purposes.

Passenger not-eligible for Web Check-In Service
Passenger traveling on other airline flights.
Passenger traveling on code-share flights operated by other airlines.
Passenger holding a group ticket.
Passenger requested a service requiring additional confirmation at the airport (e.g. traveling by unaccompanied minor, traveling with pets, wheelchair required passengers, upgrading cabin class etc).
Passengers departing from Paris, Amsterdam, Saint Petersburg, Tashkent, Tunxi, Mudanjiang and Urumqi will be unable to use Web Check-In service in these regions due to the circumstances of the airports.

About home printed boarding pass

Home Printed Boarding Pass carries the same legal validity as traditional magnetic strip boarding pass. And, first and prestige class passengers can continue enjoying Korean Air’s exclusive lounge service by presenting their home printed boarding pass.

Currently, home printed boarding pass issued by Web Check-In Service is accepted at a total of 66 airports worldwide.

Terminal, boarding gate or assigned seats are subject to change without pre-notice under inevitable circumstances such as aircraft maintenance, airport conditions etc. Therefore, upon arrival at the airport, it is recommended to monitor flight status display for any possible change.
Any inaccurate passport detail submitted during Web Check-In Service may cause a delay in immigration process, or be subject to other restrictions.
Only printed version of home printed boarding pass is valid as all copied version will not be accepted at the boarding gate.
In case of encountering print failure, please visit either Web Check-In or general check-in counters for issuing of your boarding pass.
In order to resissue or exhange home printed boarding pass, please visit web check-in or KIOSKS at airport.
The seat change is not allowed once the web check-in is completed. And if the cancellation of check-in is made, check-in is no longer available.