News

Due to the novel coronavirus (COVID-19) outbreak, Korean Air has reduced or suspended some of its routes.

For help with rescheduling, please contact a Korean Air Service Center or the travel agency through which the flights were booked.

Overview of Suspended/Reduced Routes (as of Oct 23 07:00 GMT)

※ Please be reminded that flight schedules and routes are subject to change.

Please click on the button below for the detailed list of cancelled/reduced flights.

Flight Cancel Details

Suspended or Reduced Routes

(All routes are between Incheon unless otherwise noted)

Americas Honolulu, Narita-Honolulu, Los Angeles, Las Vegas, San Francisco, Seattle, New York, Boston, Washington, Dallas, Atlanta, Chicago, Vancouver, Toronto
Europe Paris, London, Amsterdam, Frankfurt, Vienna, Zurich, Zagreb, Prague, Budapest, Milan, Rome, Madrid, Barcelona, Istanbul, Tel Aviv
Middle East Dubai
CIS Moscow, Vladivostok, St Petersburg, Irkutsk, Tashkent
South & Southeast Asia Bangkok, Busan-Bangkok, Chiang Mai, Phuket, Nha Trang, Da Nang, Busan-Da Nang, Dalat, Hanoi, Ho Chi Minh City, Singapore, Manila, Cebu, Phnom Penh, Yangon, Kuala Lumpur, Jakarta, Denpasar Bali, Kathmandu, Delhi, Mumbai, Colombo/Male(Maldives), Guam
Oceania Sydney, Brisbane, Auckland
Northeast Asia Ulaanbaatar, Beijing, Gimpo-Beijing, Busan-Beijing, Jeju-Beijing, Tianjin, Xi'an, Zhengzhou, Shanghai/Pudong, Gimpo-Shanghai, Busan-Shanghai/Pudong, Nanjing, Hangzhou, Hefei, Wuhan, Xiamen, Guangzhou, Shenzhen, Changsha, Kunming, Zhangjiajie, Shenyang, Daegu-Shenyang, Dalian, Yanji, Mudanjiang, Qingdao, Busan-Qingdao, Jinan, Weihai, Hong Kong, Taipei, Busan-Taipei, Narita, Busan-Narita, Haneda, Gimpo-Haneda, Osaka, Gimpo-Osaka, Fukuoka, Busan-Fukuoka, Nagoya, Busan-Nagoya, Sapporo, Okinawa, Aomori, Niigata, Komatsu, Kagoshima, Okayama
Domestic Gimpo-Busan, Gimpo-Ulsan, Busan-Jeju, Gwangju-Jeju, Cheongju-Jeju, Daegu-Jeju, Gunsan-Jeju, Wonju-Jeju, Yeosu-Jeju, Ulsan-Jeju, Jinju(Sacheon)-Jeju, Pohang-Jeju, Gimpo-Yeosu, Gimpo-Jinju(Sacheon), Incheon-Busan, Incheon-Daegu

First Class Operation

First Class Cabin Service will be temporarily suspended except LAX, JFK routes.

※Please be reminded that the routes are subject to change.

List of Cancelled/Reduced Flights(Oct)pdf Open in new window     List of Cancelled/Reduced Flights(Nov)pdf Open in new window 

 

Contact for ticket change/refund

Ticket change/refund Details
Purchased via Details
Korean Air Website/Mobile

Date/itinerary changes : Service center

Refund : Korean Air Website/Mobile [Log-in - My Trips - Cancel Reservation/Refund]

Korean Air Regional office/Service center Date/itinerary changes, refund : Service center
Others (Travel Agency etc) Date/itinerary changes, refund : agency where you purchased ticket (waiver condition will be equally applied)