- To take advantage of partner services and accrue mileage, you must be enrolled in the SKYPASS program. Once you are, please provide your membership number when using a service.
- Mileage transferred from partner’s point program cannot be refunded or transferred back.
- Miles will be credited to your account within 2-4 weeks from the date of service. If you do not receive credit, please contact the service provider directly.
(Allow maximum of 12 weeks for Citi Bank’s money transfer)
- Mileage is credited as per a partner company’s requests. For more details, please contact the specific service provider directly.