There is no reason to stop shopping

From classic fragrances to famous liquors,
our in-flight shopping brings a special variety of duty-free items right to your seat.

In-flight shopping and payment

All passengers travelling on Korean Air International flights can enjoy in-flight shopping.

Note: pre-ordering is not available when you fly other airlines (such as codeshare flight).

We offer a wide range of duty-free products on all of our international flights, including cosmetics, perfumes, liquor, fashion goods, pearls, dietary supplements, chocolates, watches, electronics, pens and more.

Some products changes on a monthly basis. To see what is available, visit our CyberSkyshop open in new window.

How to purchase

Ways to order
  • In-flight: You can purchase duty free goods on board from our crew. To review selections, please check our skyshop catalog placed in the seat pocket.
  • Pre-order: You can pre-order duty free items via cyberskyshop.com, e-mail, phone or fax and pay for your selection after you receive your item(s) on board.

Note: if you choose to pay at Cyber Skyshop, you simply receive your item(s) on board with no further payment collected.

Form of payment

Cash or Traveler’s Checks

Korean Won / U.S. Dollar / Japanese Yen / European Euro / Chinese Yuan

Credit Cards
  • Up to USD1,500 (or Korean Won equivalent) for each credit card used.
  • Each credit card must be issued in the purchaser’s name.
  • Not accepted at this time: Visa Electron cards, debit cards, check cards.
How to purchase
Channel Method Time to Pre-order

Internet

Pre-order or Purchase through Cyber Skyshop open in new window

Please refer to the Cyberskyshop regarding the time limit order of each flight due to its departure schedule.

Phone/Fax

Online order via Phone or Fax

Pre-order up to 48 hours prior to departure from Korea

Pre-order form

Fill out the pre-order form placed in the seat pocket and hand it to the cabin crew

This service is available only when the return flight departs at least 72 hours after your arrival or, with Korea-Japan and Korea-China flights, 48 hours after your arrival.

Duty Free Customer Service

  • Toll Free within Korea: 080-656-4545
  • Toll Free Outside of Korea: +8000 656 4545
  • Where toll free is not available: +82-2-2666-2100
  • Fax: +82-2-2656-6586
  • Business Hour: 08:30 to 17:30 Monday through Friday (Closed on Weekends and Holidays)
  • Website: cyberskyshop.koreanair.com Open New Window 

Please note that the provided numbers are not toll free if you are using roaming phones or rented phones.