There is no reason to stop shopping

From classic fragrances to famous liquors,
our in-flight shopping brings a special variety of duty-free items right to your seat. Visit Skyshop Open in new window 

In-flight shopping and payment

All passengers traveling on Korean Air International flights can enjoy in-flight shopping.

Note: pre-ordering is not available when you fly other airlines (such as code-share flight).

We offer a wide range of duty-free products on all of our international flights, including cosmetics, perfumes, liquor, fashion goods, pearls, dietary supplements, chocolates, watches, electronics, pens and more.

Some products change on a monthly basis. To see what is available, visit our Skyshop Open in new window .

How to purchase

Ways to order
  • In-flight: You can purchase duty free goods on board from our crew. To review selections, please check our Skyshop catalog placed in the seat pocket.
  • Pre-order: You can pre-order duty free goods via, e-mail, phone or fax and pay for your selection after you receive your item(s) on board.

Note: if you choose to pay at Cyber Skyshop, you simply receive your item(s) on board with no further payment collected.

Form of payment

Cash or Traveler’s Checks

Korean Won / U.S. Dollar / Japanese Yen / European Euro / Chinese Yuan

Credit Cards
  • Up to USD1,500 (or Korean Won equivalent) for each credit card used.
  • Each credit card must be issued in the purchaser’s name.
  • Not accepted at this time: Visa Electron cards, debit cards and check cards.
How to purchase
Channel Method Time to Pre-order


Pre-order or Purchase through Skyshop Open in new window 

Please refer to the Skyshop regarding the time limit order of each flight due to its departure schedule.


Online order via Phone or Fax

Pre-order up to 48 hours prior to departure from Korea

Pre-order form

Fill out the pre-order form placed in the seat pocket and hand it to the cabin crew

Your pre-ordered item will be provided on the return flight departing at least 72 hours after you arrive overseas and 48 hours after you arrive in Japan and China except Hong Kong. KE621/2 will be provided exceptionally after 48 hours.

Duty Free Customer Service

  • Toll Free within Korea: 080-656-4545
  • Toll Free Outside of Korea: +8000 656 4545
  • Where toll free is not available: +82-2-2666-2100
  • Fax: +82-2-2656-6586
  • Business Hour: 08:30 to 17:30 Monday through Friday (Closed on Weekends and Holidays)
  • Website: Open New Window 

Please note that the provided numbers are not toll free if you are using roaming phones or rented phones.