Service Center

You can contact us in Korean, English, Japanese, or Chinese in any region for information on reservation, ticketing, and our services. You can select the local language of your region.

Republic of Korea

Northeast Asia

Southeast Asia/Southwest Asia

Americas

Europe

Oceania/Guam

Russia/Mongolia/Central Asia

Middle East/Africa

Telephone Number

Ref.1 The national phone number (1588) may be excluded from the unlimited plan based on the policy of the telephone service provider.

Operating Hours by Language

  • Domestic
    • Korean/English : 07:00–19:00 every day
  • International
    • Korean : 07:00–22:00 every day
    • English: 24/7
    • Japanese : 09:00–19:00 every day (Japan Standard Time)
    • Chinese : 08:00–19:00 every day (China Standard Time)

Republic of Korea(82)

Telephone Number

  • 03-6868-0777

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day
  • Chinese : 08:00–19:00 every day (China Standard Time)

Telephone Number

  • 400-652-8888
  • 021-5700-2088

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day

Telephone Number

  • 2319-4393

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese (Mandarin) : 08:00–19:00 every day (China Standard Time)

Telephone Number

  • 6857-0578

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese (Mandarin) : 08:00–19:00 every day (China Standard Time)

Telephone Number

  • 02-7703-5312 (Korean/English/Japanese)
  • 02-7703-5300 (Chinese)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:30-12:00, 13:00-17:30 weekdays(Taiwan Standard Time, closed on weekends/public holidays)

Japan(81)

Mainland China(86)

Hong Kong SAR(852)

Macao SAR(853)

Taiwan(886)

Telephone Number

  • 03-4065-2170 (Korean/English/Chinese/Japanese)
  • 015-4600-0845 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language : 08:30-17:30 weekdays (Malaysia Standard Time, closed on weekends/public holidays)

Telephone Number

  • Hanoi : 024-3275-4601 (Korean/English/Chinese/Japanese)
  • Ho Chi Minh : 028-3861-4611 (Korean/English/Chinese/Japanese)
  • Hanoi : 024-4452-9455 (Local Language)
  • Ho Chi Minh : 028-7102-4960 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language : 08:00-12:00, 13:30-17:00 weekdays (Vietnam Standard Time, closed on weekends/public holidays)

Telephone Number

  • 01-753-2737
  • 09-403-160-762

Operating Hours by Language

  • English/Local Language (Myanmar Standard Time, closed on weekends/public holidays)
    • 09:00-12:00, 13:00-17:00 weekdays
    • 09:00-12:00 Saturdays

Telephone Number

  • 6709-1127

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 (Chinese Standard Time)

Telephone Number

  • 000-80005-04473 (Korean/English/Chinese/Japanese)
  • 124-481-5588 (Local Language)

 

Operating hours by language

  • Korean/English : 24 hours a day
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)
  • Local language : 09:30–17:30 on weekdays and Saturdays (India Standard Time, closed on Sundays and public holidays)

Telephone Number

  • 0213-012-2001 (Korean/English/Chinese/Japanese)
  • 021-3002-5040 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language : 08:00-17:00 weekdays (Indonesia Standard Time, closed on weekends/public holidays)

Telephone Number

  • 087-888-386 (Korean/English/Chinese/Japanese)
  • 023-903-122 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language (Cambodia Standard Time, closed on weekends/public holidays)
    • 07:30-12:00, 13:00-17:30  Monday, Tuesdays, Wednesdays, Thursdays
    • 08:00-12:00, 13:00-17:00  Friday

Telephone Number

  • 02-029-0766 (Korean/English/Chinese/Japanese)
  • 02-460-9193 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Thailand : 08:30-12:00, 13:00-17:30 weekdays (Thailand Standard Time, closed on weekends/public holidays)

Telephone Number

  • Manila : 02-8540-1152 (Korean/English/Chinese/Japanese)
  • Manila : 02-8290-6430 (Local Language)
  • Cebu : 032-888-5805 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language : 08:30-17:30 weekdays (Philippines Standard Time, closed on weekends/public holidays)

Malaysia(60)

Vietnam(84)

Myanmar(95)

Singapore(65)

India(91)

Indonesia(62)

Cambodia(855)

Thailand(66)

Philippines(63)

Telephone Number

  • 1-800-438-5000 (toll-free)
    • Service for customers with hearing impairment and speech impairment : 711 (FCC's Telecommunications Relay Service)
  • Other American regions : 1-213-484-1900

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)

Telephone Number

  • 0800-3176670 (Korean/English/Chinese/Japanese) (toll-free) 
  • 11-5283-2678 (Local Language) 

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language : 08:30-17:30 weekdays (Brazil Standard Time, closed on weekends/public holidays)

Telephone Number

  • 1-800-438-5000 (toll-free)
    • Service for customers with hearing impairment and speech impairment : 711 (FCC's Telecommunications Relay Service)
  • Other American regions : 1-213-484-1900

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)

The U.S(1)

Canada(1)

Brazil(55)

Telephone Number

  • Austria* : 0800-943-623 (toll-free)
  • Belgium* : 0800-58-287 (toll-free)
  • Czech Republic : 800-701-548 (toll-free)
  • Denmark : 80-400-223 (toll-free)
  • Finland : 0800-526-634 (toll-free)
  • France* : 0805-98-79-21 (toll-free)
  • Germany* : 0800-000-7482 (toll-free)
  • Greece : 00800-4920-00847 (toll-free)
  • Hungary : 06-80-200-196 (toll-free)
  • Ireland : 1-800-832-378 (toll-free)
  • Italy* : 800-598-965 (toll-free)
  • Luxembourg : 800-40168 (toll-free)
  • Netherlands : 0800-382-8280 (toll-free)
  • Norway : 800-620-12 (toll-free)
  • Poland : 800-149-971 (toll-free)
  • Portugal : 800-600-804 (toll-free)
  • Slovakia : 0800-500-826 (toll-free)
  • Spain* : 800-000-219 (toll-free)
  • Sweden : 020-120-3081 (toll-free)
  • Switzerland* : 0800-140325 (toll-free)
  • Turkiye : 0800-621-2292 (toll-free)
  • UK : 0800-0265-883 (toll-free)
  • Other European regions: +33-1-5345-3177

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)
  • Local language service available
    • French/German/Italian/Spanish : 08:30–17:30 weekdays (Central European Time)

Europe

Telephone Number

  • 1-888-396-1588 (toll-free)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)

Telephone Number

  • 09-914-2000

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)

Telephone Number

  • 02-9262-6000

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)

Guam(1)

New zealand(64)

Australia(61)

Telephone Number

  • 8-800-500-2510 (Russian/Korean/English/Chinese/Japanese/Other European*) (toll-free)
  • Vladivostok : 8-4232-433-444 (Local Language)

Other European languages : German, French, Italian, Spanish

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)
  • Russian : 08:30-17:30 weekdays (Moscow Standard Time, closed on weekends/public holidays)
  • Vladivostok (Local Language) : 09:00-12:00, 13:00-17:00 on Tuesdays, Wednesdays, Thursdays, and Fridays (Vladivostok Standard Time, closed on monday/weekends/public holidays)

Telephone Number

  • 11-31-1100
  • 11-31-7100 (Local Language)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (Chinese Standard Time)
  • Local Language : 08:30-17:30 (Mongolia Standard Time, closed on weekends/public holidays)

Russia(7)

Mongolia(976)

Telephone Number

  • 800-017-8627 (toll-free)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)

Telephone Number

  • 180-940-1216 (toll-free)

Operating Hours by Language

  • Korean/English : 24/7
  • Japanese : 09:00–19:00 every day (Japan Standard Time)
  • Chinese : 08:00–19:00 every day (China Standard Time)

Arab Emirates(971)

Israel(972)

What you should know

  • You can call Korean Air from your region with the local rate or call toll-free. 
  • If you connect to a phone number outside your country, you will be charged for an international call.
  • Calls made using toll-free or local phone numbers in your country may be charged or restricted depending on the policy (roming service, prepaid SIM, etc.) of the telephone service provider and hotel conditions.