Online Check-In

Get your boarding pass the smart way!

Save time by using online check-in to avoid waiting in line.

Online Check-In

How to check in online

Payment complete

Passengers with confirmed bookings can check in online.

Request check-in

Search for your booking information on the Korean Air website or mobile app and click “Check-In.” 

- Search your booking information on the Korean Air website: “My” > “Trips”

- Search your booking information on the mobile app: “My” > “Bookings” tab

Even if you don’t log in, you can check in after searching for your booking.

Enter information

Enter passport information and other information needed for the trip.

Select/change seats

You can select or change your seat based on your preference.

Check-in complete

Check-in complete! You can enter the departure area without additional verification at the airport counter if you have received a boarding pass.

Airports where online boarding passes are accepted

Learn more about online check-in

You may not be able to check in online in some cases. Passengers who are not eligible for online check-in Are you unable to check in online?

You can proceed directly to the departure area at the airport with your online boarding pass Airports where online boarding passes are accepted Please check if your departure airport accepts online boarding passes in advance

Use the self-service bag drop if you have any baggage to drop off How to use After self-service check-in

See all the required travel documents to help you prepare for your trip. Travel documents Please make sure you have all the required documents for your trip

Feel free to check in, as you can make changes or cancel before the check-in deadline. How to change or cancel check-in Would you like to change or cancel your check-in?

What you should know

• You must enter your passport information accurately to check in.
• Please arrive at the departure area at least 30 minutes prior to departure for domestic flights and at least 1 hour prior to departure for international flights.

Passengers who are not eligible for online check-in

• Passengers flying with other airlines (except for flights sold by Korean Air and operated by Delta Air Lines, Air France, KLM, or China Airlines)
• Passengers who have requested special services that require airport staff confirmation (such as unaccompanied minors, passengers requesting a stretcher, or pet transport services)
• Minors under the age of 19 traveling alone on domestic flights, in accordance with government policy
• Passengers departing from airports where online boarding passes cannot be used due to airport policy

How to use

If you need to check your baggage

• Get your boarding pass and check your baggage at the self-service bag drop (automated baggage check-in machine) or the airport counter before proceeding to the departure area.
• More information about self-service bag drop

If you do not have checked baggage

• Take your boarding pass and go straight to the departure area.
• If you wish to bring lighters, battery banks, electronic cigarettes, etc. on board, please check the carry-on regulations. 
• Restricted items

Passengers who are not issued a boarding pass

• Passengers accompanying infants on international flights (flights departing from Singapore only)
• Children under 12 years of age (flights bound for the Philippines or Canada only)
• Passengers requiring an entry visa to their destination

Airports where online boarding passes are accepted

For flights departing from the airports below, passengers can enter the departure area directly with their online boarding passes.

Boarding pass may not be issued when departing from an airport that is not on the list.

Travel documents

You will need both your old and newly issued passports. You must check in with an airport staff member to proceed to boarding. Use of the kiosks, automated check-in, or online check-in will not be permitted.

Passengers with dual nationality using the same passport to enter and exit the country can use the self-service check-in.

For example, if a passenger with both Republic of Korea and United States passports enters Korea with their Korean passport, they must exit Korea with the same Korean passport.

For all other cases, you must check in with an airport staff member to proceed to boarding, so please have both your passports ready.

Emergency or temporary passports issued overseas cannot be used for self-service check-in. Boarding will only be allowed after checking in with airport staff. However, emergency or temporary passports issued in Korea prior to departure can be used for self-service check-in.

For countries that require an electronic visa, such as the United States (including Guam) and Australia, your visa approval must be confirmed before you are allowed to proceed to boarding. Processing times for visas may vary for each passenger from the initial visa request to final approval depending on the country and agency. It is recommended you plan accordingly to ensure you have your visa prior to your trip.

Passengers of certain nationalities require a visa. However, travelers of some nationalities are eligible to enter after Korea Electronic Travel Authorization (K-ETA) approval. Please check eligibility in advance.

Entry regulations vary by country. Make sure to check the expiration date of your passport in advance.

You may be denied entry if even one digit or letter of your passport number or expiration date is different from the information you submit. Please double-check the information submitted. If you are using the mobile app, you can scan your passport for greater accuracy.

When checking in online, please select the country of issuance, such as the United States or Canada, as your country of residence. Please enter the correct permanent residency number and expiration date. You must bring both your passport and permanent resident card to the airport.

Unavailable. You must check in with an airport staff member to proceed to boarding. Please visit one of our check-in counters.

Possible. However, you must bring both your paper visa and passport to the airport.

Your passport and visa are official documents that prove your identity such as your nationality. They allow your country of nationality to exercise diplomatic protection rights over you. Therefore, you must provide accurate information. If you are not careful and provide inaccurate information, you may have a disadvantage when entering or exiting other countries.

You can only submit the United States or Canada as your country of residence if you have a permanent resident card issued by the U.S. or Canada.

I have a newly issued passport, but my visa is in my previous passport. Do I need both passports?

Can dual nationals use self-service check-in (kiosks, automated check-in, online/mobile app check-in)?

While traveling outside of Korea, I lost my passport and received an emergency or temporary passport. Can I still use self-service check-in?

Can I get an electronic visa for the United States or Australia upon arrival at the airport?

Do I need a visa to enter Korea?

Is the passport expiration date important?

I entered my passport, contact, and other information correctly, but I am unable to check in online. What should I do?

I have permanent residency in the United States or Canada. Is there anything I should know when checking in?

I have a paper visa for Canada. Can I still use self-service check-in?

I have a paper visa for the United States. Can I still use self-service check-in?

Is there anything I should know when entering my passport or travel document information?

I have a paper visa for the United States or Canada. Can I enter these as my country of residence when checking in online or on the mobile app?

How to change and cancel check-in

• You can change your seat, cancel your check-in, and have your boarding pass reissued up to 30 minutes before departure for Korea domestic flights and 1 hour before departure for international flights. After cancellation, you can check in again for the same itinerary and passenger.
  Cancel online check-in
• Ticket booking changes, itinerary cancellations, and refunds are available after canceling your check-in.
• Identity verification is required to change or cancel your check-in. 
  • If you booked on the Korean Air website as a member: Log in required
  • If you booked on the website as a guest: Password required
  • If you did not book on the website and your booking record does not contain a Korean Air password: Email authentication required
• If you are unable to cancel your check-in, please contact our service center.