Self-Service Bag Drop
Eligibility
Passengers checking in baggage included in their free baggage allowance with boarding passes issued through self-service check-in (Korean Air website/mobile app/kiosk/automated check-in)
The following passengers may not use the self-service bag drop:
- Passengers traveling with infants or passengers requiring additional services (e.g., passengers traveling with pets, minors traveling alone, etc.)
- Passengers with excess baggage that requires payment of excess baggage fees
- Passengers with special baggage such as sports equipment (e.g., golf clubs, strollers, etc.)
- Passengers who need to use our bonus baggage weight allowance (9 kg) available for Elite members (e.g., Million Miler Club members flying Economy Class and exceeding the additional baggage allowance of 23 kg)
- Passengers with connecting flights departing from Haneda, Fukuoka, Nagoya, Taipei, Da Nang, Budapest, and Frankfurt
How to use
Scan boarding pass/passport
Scan your boarding pass and the photo page of your passport to verify your information (full name, flight, destination, etc.).
Drop baggage
- Place your baggage on the conveyor belt.
- Please read our baggage policy for the free baggage allowance and remove any restricted items before checking in your bag.
Attach baggage tag
- When the machine prints your baggage tag, follow the instructions shown on the screen to attach the tag to your bag. The bar code on the tag should be clearly visible.
- When you attach the baggage tag that was issued at a kiosk, please make sure that it is clearly visible.
Collect claim tag
- A claim tag is automatically printed when your baggage starts to move on the conveyor belt.
- Please keep the claim tag with you until you pick up your baggage at your destination.
Learn more about the self-service bag drop
Find out which airports have self-service bag drop counters and their operating hours Airports with self-service bag drop counters Airports where self-service bag drop is available
Are you transferring to an international or domestic flight in the U.S. or Canada? Transfers You may need to claim your baggage at the airport where you transfer
Airports with self-service bag drop counters
Airports with self-service bag drop counters
- Location: Passenger Terminal 2, Counter B
- Operating hours: 5:30 AM–1 hour before departure time of the last flight on the day
- Location: International Terminal between Counters A and B
- Operating hours: 6:00 AM–7:40 AM, 1:00 PM–6:30 PM
Incheon
Gimpo
- Location: Terminal 4, Row 6
- Operating hours: From 3 hours to 1 hour before aircraft departure
- Location: Terminal 1, North Wing, Counter D
- Operating hours: From 2.5 hours to 1 hour before aircraft departure
- Location: International Terminal, 3rd floor center
- Operating hours: From 5 hours to 75 minutes before aircraft departure
- Location: International Terminal 2B, Level 1
- Operating hours: From 3.5 hours to 1 hour before aircraft departure
- Location: Terminal 1, Counter 8
- Operating hours: From 3 hours to 1 hour before aircraft departure
- Location: Terminal 3, Counter J (KE2102), Counter I (KE2104, KE720)
- Not available for KE2106
- Operating hours: From 3 hours to 1 hour before aircraft departure
- Location: WING B, Counters 52-54
- Operating hours: From 3 hours to 1 hour before aircraft departure
- Location: Terminal 1, 4th floor, Island D
- Operating hours: From 6 hours to 1 hour before aircraft departure
- Location: International Terminal, 3rd Floor, Counter H
- Operating hours
- KE744/KE2134: From 2 hours to 1 hour before aircraft departure
- KE742: From 2.5 hours to 1 hour before aircraft departure
- Location: International Terminal 3, 3rd floor, far left of the Zone 32 counter
- Operating hours: From 3 hours 40 minutes to 1 hour 20 minutes before aircraft departure
Tokyo/Narita
Tokyo/Haneda
Fukuoka
Osaka/Kansai
Nagoya
Taipei
Singapore
Da Nang
Budapest
Frankfurt
Domestic
Overseas
Transfers
- If you are transferring to an international or domestic flight upon arrival in the U.S./Canada, you must claim your baggage at your first layover airport. E.g., for an itinerary from Incheon to Boston via San Francisco, you must claim your baggage in San Francisco.
- After clearing customs, take your baggage to the conveyor belt for transfer passengers or drop off your baggage at the counter of the connecting airline.
- Exception: Your baggage will be automatically connected if you are transferring on an Incheon-Vancouver-U.S. route.
- If you’re traveling on Korean Air flights from Incheon to Los Angeles / Atlanta / Seattle, please claim your baggage at your final destination. Upon arrival, if your checked baggage requires re-inspection by the relevant authorities, you’ll be notified at the immigration checkpoint. (For itineraries with separate ticketing, your baggage may not be connected to the final destination. Please contact the staff for more details.)