Korea Domestic

Using your award ticket

Change fees do not apply to domestic flights Ticket change fees and penalties Do you wish to change your award ticket?

Information on ticket refund fees and applicable exemptions Ticket refund fees and penalties Refund fees for domestic award tickets

What you should know

  • When an award ticket is issued, your mileage with the earliest expiration date will be used first.
  • When refunding an award ticket, the refunded miles will retain the original expiration date of the miles used.
    If multiple tickets are purchased at the same time, each ticket will be applied separately, and any mileage that has already expired will be forfeited and not refunded.
  • The mileage of registered family members can be combined toward your award ticket. If refunded, the mileage will be returned to the family member who applied for the award ticket.
  • Korea domestic awards and international awards are not interchangeable.

Ticket change fees and penalties Confirm Close

  • Additional mileage, taxes, and fuel surcharges may be charged depending on the changed itinerary, booking class, or schedule.
  • Change fees for domestic award tickets: Free of charge
  • If you fail to board the flight without canceling your booking before the departure time or fail to board after checking in, a no-show penalty will apply.
    More information on no-show penalties

Ticket refund fees and penalties Confirm Close

Refund fees

  • When a refund request is made for a completely unused or partially used award ticket, the used miles will be deducted from your mileage balance along with applicable refund fees, and the remaining miles will be returned.
    • The refund fee is deducted from the miles used for each ticket, starting with those with the earliest expiration date.
  • When an award ticket is refunded, taxes and fuel surcharges for the unused portion of the ticket will be refunded to the payment method used for purchase. (The time required for the issuance of refunds will vary depending on the payment method used)

Within the validity period of the award ticket

500 Miles

After the validity period of the award ticket

3,000 Miles

Eligibility for exemption from refund fees

  • Involuntary refunds (such as flight cancellation, etc.)
  • When a refund request is made for an entirely unused award ticket within 24 hours of purchase

No-show penalties

  • If you fail to board the flight without canceling your booking before the departure time or fail to board after checking in, a no-show penalty will apply.
    More information on no-show penalties