Thank you for visiting Korean Air website.
Starting September 21, we are introducing a new passenger system and upgrading our website. During the stabilization period, some services on our website will be temporarily restricted as our new system takes effect. We ask for your kind understanding during this process. Please refer to the below information for restrictions.
Restrictions on Website
|Restricted Service on Website||Alternate Method|
|Bonus Upgrade Reservation
|International||Refund||Available through service center or Branch office.|
|Domestic||Mileage Bonus Ticket Refund
(Applies to tickets issued before September 22)
|Available through service center or Branch office.|
|Web/Mobile Check-in for certain flights (For 2 months from September 22)||Check-in At airport|