In response to the enhanced security measures taken by the U.S. government, Korean Air operates check-in counters exclusive for passengers who travel to the United States (including Guam) in Incheon Airport.

  • Effective Date: February 15, 2018
  • Location: Korean Air Check-in Counter in Area C at Terminal 2 of Incheon Airport
  • City Airport Terminal
    - Seoul Station/KTX Gwangmyeong Station : Check-in for flights to the U.S. is unavailable.
    Please use the exclusive counters at Incheon Airport.- Samseong-dong : Check-in for flights to the U.S. is available, so passengers can check in at City Airport Terminal as before. 

Please arrive at the airport 30 minutes earlier than usual as check-in counters are expected to be crowded due to security interviews for passengers traveling to the U.S.

However, First/Prestige Class passengers, Million Miler/Morning Calm Premium Club passengers, and SkyTeam Elite Plus passengers are recommended to use Korean Air Premium Check-in Zone at Terminal 2 of Incheon Airport.

<Locations of counters at Terminal 2 of Incheon Airport>

The gates are located from gate 1 to gate 8, to the right, while facing the counter from the gate. Counter A from gate 1 is the premium check-in counter, Counter B from gate 2 is the Morning Calm check in counter, Counter C from gate 3 is the U.S. check in counter. Counter G, visible at gate 7 entry, has Economy back drop check-in counter and Counter H, seen at gate 8, has the group check-in counter.