Service Centers

Regional service center contact
Region Telephone Number Service Languages and Hours of Operation
Korea 1588-2001, 02-2656-2001
+82-2-2656-2001

[Domestic]

Korean, English : 7am-7pm, 7days/week (Korean Standard Time)

Japanese, Chinese : 8:30am-5:30pm, Mon-Fri (Closed : Sat-Sun, Holidays)


[International]

Korean : 7am-10pm, 7days/week (Korean Standard Time)

English : 24hours/day, 7days/week

Japanese : 9am-7pm, 7days/week (Japanese Standard Time)

Chinese : 8am-7pm, 7days/week (Chinese Standard Time)

Japan

0088-21-2001 (Toll-free)
(06) 6264-3311

+81-6-6264-3311

Japanese : 9am-7pm, 7days/week (Japanese Standard Time)

Korean : 24hours/day, 7days/week

English : 24hours/day, 7days/week

Chinese : 8am-7pm, 7days/week (Chinese Standard Time)

China

40065-88888

+86-532-8378-7024


Hong Kong(Cantonese): +852-2366-2001

Chinese : 8am-7pm, 7days/week (Chinese Standard Time) 
Hong Kong(Cantonese): 9am-1pm, 2pm-6pm(1pm-2pm Break),

                                        Mon-Fri (Closed : SAT-Sun, Holidays)
Korean, English :  24hours/day, 7days/week
Japanese : 9am-7pm, 7days/week (Japanese Standard Time)

The Americas
  • US & Canada: 1-800-438-5000 (Toll-free)
    Assistance for customers with hearing and speech impairments
    1-888-898-5525 (Text Telephone, Toll-free)
  • Brazil: 0800-3176670 (Toll-free)
    Assistance for customers with hearing and speech impairments
    0800-7723645 (Text Telephone, Toll-free)
  • Others:+1-213-484-1900
English :  24hours/day, 7days/week
Korean :  24hours/day, 7days/week
Japanese : 9am-7pm, 7days/week (Japanese Standard Time)
Chinese : 8am-7pm, 7days/week (Chinese Standard Time) 
Europe (Toll free by country)
  • Austria:0800-296-789
  • Belgium:00800-0656-2001 / 0800-11662
  • Czech:800-142-543
  • Slovakia:0800-142-543
  • Denmark:00800-0656-2001 / 800-15555
  • Finland:00800-0656-2001
  • France:00800-0656-2001 / 0800-916-000
  • Germany:00800-0656-2001
  • Greece:00800-353-12010
  • Hungary:06800-11342
  • Ireland:00800-0656-2001
  • Israel:180-945-2005
  • Italy: 800-874-488
  • Luxembourg:00800-0656-2001
  • Netherlands:0800-022-2010
  • Norway:00800-0656-2001
  • Poland:00800-353-1246
  • Portugal:0800-853-014
  • Spain:900-973-533
  • Sweden:00800-0656-2001
  • Switzerland:00800-0656-2001 / 0800-557-344
  • Turkey:00800-353-90008
  • U.K:00800-0656-2001 / 0800-413-000

Where toll free is not available: +33-1-5345-3177

French, German, Italian, Spanish

: 8:30am-5:30pm (Central European Time), Mon-Fri (Closed : Sat-Sun)
Korean, English : 24hours/day, 7days/week
Japanese : 9am-7pm, 7days/week (Japanese Standard Time)
Chinese : 8am-7pm, 7days/week (Chinese Standard Time) 

Others Please Select a Region and Office at 'Contact Us Search'