List of Recipients of Personal Information
When requested by the Data Subject, Korean Air may provide Personal Information to its business partners for the following purposes
| Information provided | Partner category | Name of partners (country/region of destination) |
Purpose of use | Retention period |
|---|---|---|---|---|
| Name, SKYPASS number, elite status, mileage information | Credit Card |
|
To provide customer oriented service; to verify data for mileage accrual calculation | Until the contract expires |
| Name, SKYPASS number | Car rentals |
|
To verify data for mileage accrual calculation | Until the contract expires |
| Name, SKYPASS number | Hotels |
|
To verify data for mileage accrual calculation | Until the contract expires |
| Name, SKYPASS number | Others |
|
To verify data for mileage accrual calculation | Until the contract expires |
| Name, SKYPASS number, date of birth, remaining mileage, reservation conditions of corresponding partner services, redeemed mileage of corresponding partner service | Korean Air establishments |
|
To confirm reservation of partner service, verify whether or not passenger has sufficient mileage, passenger identification, redeemed mileage of corresponding partner service | Until the contract expires |
| Name, SKYPASS number, elite status | Airline company |
|
Mileage accrual, to provide benefits to outstanding members | Until the contract expires |
| Name, SKYPASS number, elite status, accrued mileage, redeemed mileage, remaining mileage, ticket issuance details | Mobile wallet operator |
|
Mobile wallet services | Until the contract expires |
| Name, SKYPASS number, elite status, accrued mileage, redeemed mileage, remaining mileage | Mobile wallet operator |
|
Mobile wallet services | Until the contract expires |
| Name, ID, phone number, e-mail, date of birth | Korean Air establishments |
|
Online account connection | Until the contract expires |
| Name, flight number | Airport |
|
Payment of fees for the services provided | Five years |
| Name, e-ticket number, service request, frequent traveler number, regulatory passport information |
Inter Airline Through check-in Partner Carriers |
|
Through check-in to the other airline | Until the contract expires |
| Regulatory passport information | Government | Government (Immigration) of the following nations/regions;
|
Advance passenger information | Until the regulation defines |
Korean Air relies on data processors for the following services
| Category | Outsourced work | Outsourced company |
|---|---|---|
| SKYPASS | Registering enrollment application forms, modification of data, registration of beneficiaries, issuing and mailing membership cards | Unies, Hanjin Travel |
| DM mailing service | Duksung | |
| Delivery service of gifts and logo products | Hanjin Express, Beomsuwon | |
| Manufacturing of gifts and logo products | Dong-Woo Industry Co., Botem, Cyber Sky, KAL hotel Networks | |
| Management and development of database server | Korea IBM, Hanjin Information Communication Inc. | |
| Website | Outsourcing of data processing resources to provide server and database for web service | Korea IBM |
| Development and maintenance of website | Hanjin Information Communication Inc. | |
| Payment process for the Korean Air’s paid products and services such as airline tickets | KICC (Korea Information Communication Corporation), KOVAN (Korea Value Added Network), KIS Information Communication, First data Korea, KSNET (KS Net), LG CNS (Kakao Pay) NHN PAYCO, KFTC(Korea Financial Telecommunications & Clearings Institute), Wellnet (Konbini), Alipay, Cybersource, PayEase, Elavon, PayPal | |
| Authentication, I-PIN confirmation | Seoul Credit Assessment Inc | |
| Delivery of event prizes or giveaways | ePost Korea, Hanjin Express and other delivery service companies, Omnitel and other e-coupon providers | |
| SMS and Kakao Talk message transmission of notification | Standard Networks Inc. (SMS), LG CNS (SMS, Kakao Talk message) | |
| Development and maintenance of the chat service | Spectra Inc. | |
| Chat Service |
|
|
| Microsite | Operating microsites of Korean Air Future Artist Olympiad, Korean Air and Young Artist Collaboration, and Travel Photo Contest | HS Ad, Media Plus, Unocomm, Indicomm, PPW KOREA, INTLAB, Windesign |
| Service Center | Reservation, ticketing, SKYPASS Customer services |
|
| Payment process for the Korean Air’s paid products and services such as airline tickets | KICC (Korea Information Communication Corporation), KOVAN (Korea Value Added Network), KIS Information Communication, First data Korea, KSNET (KS Net), Alipay, Cybersource, PayEase | |
| Airport branch office | Reservation, ticketing, check-in, boarding, passengers with reduced mobility, SKYPASS, lounge service, passenger security interview (U.S. bound flights) |
|
| Outsourced sales office | Passenger sales including reservation, ticketing and SKYPASS for some overseas region | List of overseas associated companies |
| Booking system | Reservation, ticketing service for Korean Air flights | Amadeus IT Group S.A, TOPAS CO., LTD |