SkyTeam Bonus Terms and Conditions

SkyTeam Bonus can be used on any flight operated by SkyTeam carrier. However codeshare flights are not applicable.

Korea domestic segments must be issued separately.

Ticketing

  • Coupons must be used in sequence of proper order, and ticketing is permitted when all segments hold confirmed seats.
  • Reservation can be made in Korean Air ticketing office and Service Center, and award can be issued only at Korean Air ticketing office and not available at the airport.

Child and Infant

  • No infant and child mileage discounts are applicable: The same miles with adults will be redeemed in case of seat occupation.

Validity

  • One year from the date of issuance. 
  • Extension of validity is not permitted.

Eligible Itinerary

  • The departure and arrival cities must be of the same country.
  • SkyTeam Bonus is for direct flights between origin and destination, but transfer for flight connection is allowed. Please contact Korean Air service center for eligible transfer regions.
    - SkyTeam Awards are valid only for round-trip, and same amount of mileage will be redeemed for one-way trip. 
  • Transfers cannot be made at the city of departure and destination.

Family Plan and Endorsement

  • Family Plan (supplementing miles from immediate family members) is not allowed. However, members may endorse an Award to a registered family member using his/her own miles.

Transfer and Stopover

  • Up to two transfers permitted between city of departure and destination each way.
  • One stopover (over 24 hours) is permitted during the entire journey, and is included in the number of transfers. One surface segment is permitted at the destination, and is not considered a stopover.
  • Standard for stopover(depending on time of stay at an intermediate point)
    • North America (US/Canada) Domestic Itineraries : Stay over 4 hours
    • Other Itineraries : Stay over 24 hours

Change of Itinerary

  • Partial change in itinerary is eligible with fee applied as below (must re-issue the ticket at Korean Air ticketing office)

     Fee (based on the request date of change)

    • Until July 31, 2017 : Free
    • After August 1, 2017 : KRW 30,000

Refund (Cancellation)

  • Refund is only eligible when ticket is completely unused, partially used ticket is ineligible for refund.
  • Refund is eligible with mileage deduction as refund fee (Different amount per validity status)

Until July 31, 2017

Mileage Deduction details

Applied date (date of request)

Mileage Deduction

Within the Ticket Validity

None

Out of the Ticket Validity

10,000 Mile

After August 1, 2017

Mileage Deduction details

Applied date (date of request)

Mileage Deduction

Within the Ticket Validity

3,000 Mile

Out of the Ticket Validity

10,000 Mile

No-Show Penalty

  • No-show penalty will be imposed when award ticket is not cancelled before no-show.

Change of Itinerary after no-show : Same amount of no-show penalty as revenue ticket and penalty will be adjusted to the currency of departure country. 

No-show Penalty Amount

Refund after no-show : Mileage will be deducted as penalty, remaining mileage to be returned.

No-show Mileage deduction table

Distance (based on departure from Korea)

Mileage Deduction

Long haul :
America/Europe/Middle East/Oceania/Africa

12,000 Mile

Medium haul :
Southeast Asia/Southwest Asia

7,000 Mile

Short haul :
Korea/Japan/China/Hong Kong/
Taipei/Ulaanbaatar/Vladivostok/Irkutsk

5,000 Mile

Blackout dates

  • Flight restriction period is subject to the regulations of each airline partner.
  • The peak season applies as the restriction period for Korean Air Award tickets.