SkyTeam Upgrade Terms and conditions

It is eligible to upgrade your cabin class by redeeming your mileage with partial SkyTeam carriers. Korea domestic segments must be issued separately.

Reservation and Ticketing

Coupons must be used in sequence of proper order, and ticketing is permitted when all segments hold confirmed seats. Reservation can be made in Korean Air ticketing office and Service Center, and award can be issued only at Korean Air ticketing office and not available at the airport.

  • You could be required to have your reservation confirmed and tickets reissued 1~7 days prior to departure. For more details, please contact Korean Air service center.
  • Airport standby registration for SkyTeam upgrade is not available on the date of departure.

Child and Infant 

No infant and child mileage discounts are applicable: The same miles with adults will be redeemed in case of seat occupation.

Eligible Seat Upgrade Ticket 

  • SkyTeam upgrade is available only when you purchase an e-Ticket issued by a SkyTeam airline partner and fly on regular flights. No seat upgrade is provided for code share flights.
  • It is only allowed to upgrade seat from economy class to business class for non-discounted normal fare tickets.
  • It is applicable to an itinerary that includes one or more international flights and it is not permitted to upgrade for domestic flight only. The U.S., Canada, Mexico are regarded as the same countries.

Round Trip/ One-way trip 

SkyTeam upgrade is available for either round trip or one-way flight. For a one-way flight, 50% of the miles of a round trip will be deducted.

Family Plan and Endorsement

Family Plan (supplementing miles from immediate family members) is not allowed. However, members may endorse an upgrade to a registered family member using his/her own miles. 

Validity

The term of validity for SkyTeam Upgrade Bonus is same as that of your original ticket.

Change of Itinerary

Partial change in itinerary is eligible with re-issue charge as below (must re-issue the ticket at Korean Air ticketing office)

 Fee (based on the request date of change)

  • Until July 31, 2017 : Free
  • After August 1, 2017 : KRW 30,000

Refund (Cancellation)

If a part of an upgrade award is not used, mileage will be deducted as penalty and remaining mileage will be returned.

Until July 31, 2017

Refund Mileage Deduction Table

Applied date (date of request)

Mileage Deduction

Within the Ticket Validity

None

Out of the Ticket Validity

10,000 Mile

After August 1, 2017

Refund Mileage Deduction Table

Applied date (date of request)

Mileage Deduction

Within the Ticket Validity

3,000 Mile

Out of the Ticket Validity

10,000 Mile

Combining other SkyTeam’s Frequent Flyer Program

It is not allowed to combine your SKYPASS mileage with other SkyTeam's Frequent Flyer Program mileage.

Blackout dates

Flight restriction period is subject to the regulations of each airline partner.

The peak season applies as the restriction period for Korean Air bonus tickets and no upgrade is available during this period.

Awards are not permitted on embargo periods of each partner's airlines, and Korean Air’s peak season is also considered as blackout period of Korean Air.