Refund penalty depending on the time of cancellation

As of January 1, 2017, if you request full refund on an unused international ticket itinerary originating from Korea, refund penalty will be applied differently depending on the time you request the refund.

Refund penalty

If you request full refund on an unused ticket, refund penalty will be applied differently depending on the time you request the refund.

Effective date: January 01, 2017 (*B Class : Apply for new issued tickets as of February 20, 2018)

Applicable tickets : An international ticket itinerary originating from Korea
(Separate fare regulations will be applied for bonus tickets and group tickets)

Charge Details
Class Distance Applicable dates for refund with the flight departing from Korea
Before 91 Days  90~61 Days 60~15 Days 14~4 Days Within 3Days Partial refund / Reissue
D, I  Short Haul Free KRW 30,000 KRW 100,000 KRW 120,000 KRW 150,000 KRW 100,000
Medium Haul  Free KRW 30,000 KRW 100,000 KRW 120,000 KRW 150,000 KRW 100,000
long Haul Free KRW 30,000 KRW 300,000 KRW 360,000 KRW 450,000 KRW 300,000
B, M Short Haul Free KRW 30,000 KRW 50,000 KRW 60,000 KRW 80,000 KRW 50,000
Medium Haul  Free KRW 30,000 KRW 70,000 KRW 90,000 KRW 110,000 KRW 70,000
long Haul Free KRW 30,000 KRW 150,000 KRW 180,000 KRW 230,000 KRW 150,000
S, H, E, K, L, U, Q, N, T Short Haul Free KRW 30,000 KRW 70,000 KRW 90,000 KRW 110,000 KRW 70,000
Medium Haul  Free KRW 30,000 KRW 100,000 KRW 120,000 KRW 150,000 KRW 100,000
long Haul Free KRW 30,000 KRW 200,000 KRW 240,000 KRW 300,000 KRW 200,000
  • Refund Penalty and Refund Service Charge are exempted when refund requests before 91 days or longer prior to departure date.
    (Refund service charge may apply for a ticket issued from 1 January 2017 to 31 January 2017)
  • In case of combination of fares, the most restrictives rule applies.
  • In case of itinerary not originating from Korea, refund penalty are applied regardless of refund request time. 
    • Long Haul : America, Europe, Middle East, Oceania, Africa
    • Medium Haul : Southeast Asia, Southwest Asia, Tashkent
    • Short Haul : Korea, Japan, China, Hong Kong, Taipei, Ulaanbaatar, Vladivostok, Irkutsk