Web Check-In

By checking in using KoreanAir.com, you may save considerable time and have a more relaxing experience once you arrive at the airport.

Who can use web check-in?

  • Passengers traveling on Korean Air flights with a valid e-Ticket
    • Domestic Flights: 48 hours ~ 40 minutes before departure
    • International Flights: 48 hours ~ 1 hour before departure

      (USA/Canada Flights : 24 hours ~ 1 hour before departure)

Who is Not Eligible for Web Check-In

  • Traveling on other airline flights.
  • Requires revalidation of e-ticket (e.g. discounted tickets, etc.)
  • Traveling to USA and holding a green card
  • Requesting additional airports services on domestic flights (e.g., traveling with pets, unaccompanied minor, etc.)
  • Departing from Tunxi, Mudanjiang, Urumqi, Guiyang, Nanning, and Dalat due to local airport regulations.

Guidelines for web check-in

Provide accurate passport information
(Any inaccurate information may cause a delay in the airport immigration process)

Carry a home-printed boarding pass or mobile boarding pass.
(If you receive an exchange voucher, you will need to exchange it for a boarding pass at the airport.)

An exchange voucher will be issued when
  • Traveling on international flights with infants (from Singapore airport only)
  • Traveling on international flights with children under 12 (from Philippines, Canada, Vietnam only)
  • Requesting additional airport services on international flights (e.g., traveling with pets, wheelchair-assistance, etc.)
  • Passengers asked to be granted a visa for immigration of destination
  • Using the airport which is required to issue exchange voucher according to policy of airport authorities
  • E-ticket purchased with a credit card that needs to be verified at the airport
Airports allowing web/mobile boarding pass
  • Korea region : All airports
  • Japan region : All airports
  • China region : Hong Kong, Taipei, Beijing (Reference 1), Qingdao(Reference 1), Wuhan(Reference 1), Guangzhou (Reference 1)
  • European region : All airports, Moscow(Reference 1)
  • Oceanian region : Sydney, Auckland, Brisbane
  • Southeast Asia region : Bangkok, Cebu, Kuala Lumpur, Singapore, Denpasar Bali, Phuket, Manila (Reference 1)
  • Middle East region : Dubai
  • Americas region : All airports
  • The others except for the airports above issue exchange voucher

(Reference 1) marked airport only issues web boarding pass. (Mobile Boarding pass is unallowable.)

Steps at the Airport

  • For passengers holding a boarding pass without any baggage to check in, additional check-in procedure is not required. Please go directly to your boarding gate without visiting Korean Air Web/Mobile Check-in counter. With your boarding pass, you can pass through the Auto-Entry Gate located in front of the departure by scanning your barcode on your boarding pass.
  • To check in your baggage, please visit Korean Air baggage drop counter.
  • For passengers holding an exchange voucher, please present identification card (passport needed for International flight) and travel documents at Korean Air baggage drop counter.
  • Ensure you have allowed ample time for the security check and other procedures (complete all procedures 1 hour prior to departure for International flight, 20 minutes prior to departure for domestic flight).

Home-Printed Boarding Pass

  • For First and Prestige Class passengers, simply present home-printed boarding pass to gain lounge access.